FAQ
Asked, answered, plainly.
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Product
What is PeakOS, in one breath?
One platform — CRM, automation, phones, analytics — directed by one Executive AI that delegates to specialist AIs, with you approving anything consequential.
Does the AI act on its own?
Within the guardrails you set. Consequential actions (sending messages, changing money-adjacent records) queue for human approval by design; routine steps can auto-execute where you've enabled it.
Do I need to rip out my current tools?
No. The integrations platform connects what you keep; many customers consolidate gradually as PeakOS earns each job.
Is the demo real?
The sandbox is a simulation with labeled sample data — it consumes no AI and requires no signup. The real product behaves the way the sandbox shows, with your data.
Pricing & plans
What does the monthly AI budget mean?
Each tier includes a monthly allowance of AI usage, visible in-product. You're warned clearly as you approach it — never surprised on an invoice.
Can I switch tiers?
Upgrades apply immediately; downgrades at the next billing cycle. Data and configuration carry across unchanged.
How fast can I start?
Immediately. Pick a plan, pay through Stripe, and you're in — no waitlist, no approval step. Guided onboarding still follows within one business day, because setup done properly is part of the product.
Security & data
Who can see my data?
Your organization, per the roles you grant. Isolation between customers is enforced by database row-level security — a constraint tested by actively trying to break it.
Is my data used to train AI models?
No. Your operational data provides context for your own AI's work; it isn't training material for anyone else's.
Are you SOC 2 certified?
Not yet, and we won't imply otherwise. We are independently security-reviewed and run a real hardening program; enterprise buyers get the detailed picture under NDA.
Services & support
Can you build things for us too?
Yes — websites, CRM implementation, integrations, automation buildouts, and custom software. See Services; PeakOS stands alone, and the partner work makes it land faster.
What does support look like?
Email support on every tier, priority response as tiers rise, dedicated support on Max — always a human who knows the system.
Still curious?
Ask us directly — or let the sandbox answer for itself.